The company asked its customers to hang tight as they worked to give them what they wanted while ensuring the safety of its workers.
Customers looking for Dr Pepper sodas will be disappointed since it is likely they are not on shelves of major stores. The company has been facing an increased demand but not been able to meet the same due to the pandemic. In a tweet on Tuesday, the company wrote that they were aware customers were finding it harder to find its sodas in stores these days but that they were working on the problem and asked them to hang tight. They also highlighted that the shortage applied to all its different flavors of sodas including the "Cream Soda" flavor that was released in March this year, much to the delight of its loyal customers.
We know it’s harder to find Dr Pepper these days. We’re working on it – hang tight!— Dr Pepper (@drpepper) August 10, 2020
Note: This applies to all flavors of Dr Pepper – including our newest permanent addition to the family, Dr Pepper & Cream Soda. pic.twitter.com/Kf0UedMuiw
Welcome to the club. We feel your pain.😉— Charmin (@Charmin) August 10, 2020
The company's tweet also had a statement that assured customers they were doing everything they could to get the products into customers' hands as soon as possible and without any delay. It also stated they were working with their "distribution partners to keep shelves stocked nationwide." Considering the new working conditions under the pandemic, it also wanted to make sure their workers were safe. "We appreciate your patience and encourage you to contact your local retailer directly for the most up-to-date availability of Dr Pepper products," the statement added. In an email to CNN, Keurig Dr Pepper, the company that owns Dr Pepper and its other brands, said that their inventory was low due to the increased demand for their products, adding that the sales of the soda have "increased consistently over the last four years."
"Rest assured we're working with our local distribution partners experiencing low inventory levels in certain markets to meet this increased demand, and we encourage every loyal Dr Pepper fan to continue checking their local retailer for their favorite varieties," the company added. There has been a general shortage of aluminum cans across the country due to the pandemic affecting companies like Dr Pepper. With the subsequent lockdowns being announced, customers took to hoarding products to drink at home, especially since restaurants and places to dine and drink were shut. In a statement to the news outlet, the American Beverage Association, whose membership comprises of companies that sell non-alcoholic drinks, said that they were trying their best to stem the shortage.
It read, "Beverages in convenient take-home packages like aluminum cans are particularly popular right now, and beverage company employees are doing all they can to make sure store shelves remain fully stocked." Even a multinational company like Coca Cola has not been immune to the pandemic and has been experiencing a shortage in its products, according to a Newsweek report. "During this unprecedented time we are making every effort to get your favorite beverages to you. Due to extreme demand on certain products we are temporarily putting our focus on producing more of those beverages," the company tweeted. This was in response to a customer who had inquired about the Cherry Vanilla Coke Zero flavor. The report also pointed out the increased demand for certain food and drinks due to temporary closure of restaurants and bars.
Hi! Thanks for being a passionate flavor fan. During this unprecedented time we are making every effort to get your favorite beverages to you. Due to extreme demand on certain products we are temporarily putting our focus on producing more of those beverages.— Coca-Cola (@CocaCola) August 10, 2020
Shortage of Aluminium Cans https://t.co/SV3fzrBfxt— Bioplastics News (@Bioplasticsnews) July 28, 2020
The Newsweek report also quoted David Racino, co-founder and CEO of American Canning, an aluminum cans and packaging supplies company, who said, "There is just such a strain on the supply chain right now." A Coco-Cola representative had also spoken about aluminum can shortages in an interview. Ann Moore, a Coca-Cola spokesperson, had told USA Today that people had bought more multi-pack products in July. "Aluminum cans are in very tight supply with so many people buying more multi-pack products to consume at home," she had said then.Disclosure: This post uses affiliate links from online retailers that allow readers to purchase merchandise, for which we may or may not receive a commission. Our content is not influenced by these partnerships.